The “Digital Hospitality” award is granted to 100 hotels whose representatives actively use TopHotels.ru to manage their online reputation. During the winner selection process, our team studies hotels on the most popular tourist destinations - the key factors are communication with guests and relevance of information. In order to be chosen for the award, the hotel’s team must actively process the questions, reviews and requests sent in by tourists & make sure that the hotel’s description is as up-to-date and complete as possible.